FAQs

Where are you located?
We are located at 2A High Street Kensington, our entrance is underneath the Royal Garden Hotel, look out for a red telephone box.

Do you have a phone number?
Yes, our number 0203 0046 806

Do you have live music or DJ’s?
Of course – we wouldn’t be Percy’s without it.  Please keep an eye on our What’s On page for our line-up and more information.

Can we dance?
Percy’s insists on it!

You are fully booked on my requested date and time, is there any way I can still come?
We welcome walk-ins and always keep space for friends of Percy’s. Please do pop by and see us and our team will do their best to find a spot for you

There are only two of us, do we need to book?
Bookings aren’t required, we encourage you to drop by and see us.

We are running late for our booking! What shall we do?
Please call the team on site using the telephone number provided in your confirmation email.

Are you wheelchair accessible?
Percy’s is accessible for guests using wheelchairs, please do let us know if you are joining us and using a wheelchair so that we can ensure the best suited space.

Can I bring my baby/child with me?
Unfortunately not. Percy’s door staff will request a valid form of physical identification such as a passport or drivers license (mobile phone copies or print copies will not be accepted).

Can I bring my own food and drink with me?
Percy’s is a licensed venue offering a full menu throughout the evening – with this in mind food and or beverages purchased from other businesses will not be permitted to be consumed on site

Do you cater for allergies & intolerances?
Most certainly, please do let us know ahead of your reservation.

Can I bring a birthday cake with me?
We welcome birthday cakes.

Can I pre order drinks and food?
Our team are on hand both behind the bar on the floor to assist with ordering on the night. We welcome pre-orders.

Can I run a tab?
Most certainly, please speak with the team on arrival who will be able to assist with setting this up

Do you have a dress code?
Please feel free to wear your favourite outfit and dress up. A polite request to leave sportswear, hoodies, caps and open toe shoes (unless heels) in the closet for another time, thank you for your understanding.

Do you have a cloakroom?
Certainly, Percy’s provides a cloakroom to store your belongings.

I think I have lost something in your venue, who do I contact?
Please contact us on the number provided.

Can I smoke on site?
Smoking is permitted outside the venue, please don’t forgot your friends are inside longing to spend time with you!

Do you accept AMEX?
All major credit cards are welcome to be used

Is there somewhere I can park?
Paid secure parking is available next door at The Royal Garden Hotel here

How do I find you?
Please click here to be redirected to our ‘how to get to us’ page

Where do I ask my taxi to drop/pick me up?
Taxi’s are able to drop-off outside the venue at 2a High Street Kensington

What happens when I arrive?
You will be greeted by our team and directed to our front desk host who will show you to your table.

Do you have table service?
Most certainly, we do for bottle service.

What time do you close?
Very late. Last drinks are called 30 minutes prior to closing time, our team will let you know.

I have a Booth/Special reservation, am I guaranteed entry?
Percy’s is a late-night licensed venue; management reserves the right to refuse entry at all times

Important Notice: By entering the venue you consent to the possibility of being photographed or filmed by our Social Media team, or by photographers and videographers acting on behalf of the venue. These images and videos may be used online and in print for the purposes of promoting the venue.